Privacy Policy Effective Date: 6/1/2025 Silver Linings Consulting, LLC www.silverliningsconsulting.org Silver Linings Consulting, LLC (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Information We Collect We may collect the following types of information: •Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide. •Health-Related Information: If you engage with our care coordination or advocacy services, we may collect relevant health information with your explicit consent. •Usage Data: IP address, browser type, pages visited, and time spent on our site (collected via cookies or analytics tools). •Professional Information: If you’re a partner or collaborator, we may collect business contact details and service preferences. How We Use Your Information We use your information to: •Provide and personalize our services •Communicate with you about appointments, resources, or updates •Respond to inquiries and feedback •Improve our website and offerings •Comply with ethical standards and applicable laws How We Protect Your Information Although Silver Linings Consulting, LLC is not a HIPAA-covered entity, we recognize the importance of safeguarding health-related and personal information. We voluntarily adhere to privacy practices that reflect the spirit of HIPAA and other relevant standards, including: •Limiting access to sensitive data •Using secure communication and storage platforms •Obtaining informed consent before collecting or sharing health-related information We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. Sharing Your Information We do not sell your personal information. We may share it only: •With service providers who support our operations (e.g., secure email platforms, scheduling tools) •With your explicit consent, for collaborative care or referrals •When required by law or to protect rights and safety Partner Organizations & Referral Networks Silver Linings Consulting, LLC actively collaborates with trusted professionals, care providers, and organizations to support whole-person wellness and coordinated aging care. In some cases, we may share limited personal or health-related information with these partners to facilitate referrals, enhance service delivery, or ensure continuity of care. We only share information when: •You have given explicit, informed consent for the referral or collaboration •The partner organization agrees to uphold privacy standards aligned with our own •The data shared is limited to what is necessary for the intended purpose We do not share information for marketing or commercial purposes without your permission. Our goal is to foster meaningful, respectful partnerships that benefit your care journey while protecting your privacy. If you have questions about our referral process or wish to revoke consent for data sharing, please contact us at: info@silverliningsconsulting.org Cookies and Analytics Our website may use cookies to enhance your experience and gather usage data. You can adjust your browser settings to refuse cookies or alert you when they’re being used. Your Choices and Rights You have the right to: •Access, update, or delete your personal information •Withdraw consent for data use •Opt out of communications at any time To exercise these rights, please contact us at: info@silverliningsconsulting.org Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date. ________________________________________ Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please reach out: Silver Linings Consulting, LLC www.silverliningsconsulting.org info@silverliningsconsulting.org (317) 440-5656